Services for private customers

Personal technology, home-network and digital-security assistance.

Choose a service for setup, connectivity, migration, security configuration or troubleshooting. Scope and pricing are confirmed before chargeable work begins.

Computer Setup

Initial setup of a new Windows or macOS computer, operating-system updates, user settings, common software installation and connection of everyday peripherals.

from €49Book this service

Smartphone & Tablet Setup

Device setup, account configuration, app installation, notifications, accessibility settings and general guidance for a new smartphone or tablet.

from €39Book this service

Wi‑Fi & Home Network

Help configuring a customer-owned router, connecting devices, improving basic Wi‑Fi settings and troubleshooting common local network issues.

from €59Book this service

Data Transfer

Assistance copying photos, documents and other user-selected files between compatible devices or to a customer-controlled storage account.

from €49Book this service

Remote Support

Remote assistance for software configuration, application settings, account setup and common desktop issues. You remain in control of the remote session.

from €29Book this service

Device Diagnostics

Basic investigation of software, configuration and performance issues, followed by an explanation of likely causes and practical next steps.

from €39Book this service

Whole-Home Wi‑Fi & Network Setup

Comprehensive setup of a customer-owned home network, including router or mesh configuration, Wi‑Fi coverage optimisation, guest-network setup, connection of household devices and practical security settings.

from €299Book this service

Complete Computer Migration & Setup

Structured migration from an old computer to a new one, including user-selected files, supported account setup, browser data, common applications, cloud services, peripherals and final system configuration.

from €279Book this service

Personal Cybersecurity & Privacy Setup

Personal security setup for everyday digital life: multi-factor authentication, password-manager setup, account recovery options, privacy settings, device security checks, backup guidance and basic home-network hardening. This is not penetration testing or forensic investigation.

from €249Book this service
Service scope

What is included and excluded.

Our listed services cover general consumer technology assistance. We do not act as an internet or telecommunications provider, financial-service provider, device manufacturer, or data-recovery laboratory. Hardware repair, replacement parts and specialist forensic recovery are outside the listed service unless separately agreed.

Before we start

Please back up important data where possible. We will ask permission before accessing accounts, installing software or changing network settings. You should never share payment-card PINs, bank authentication codes or unrelated passwords with a technician.

Read service terms