Consumer Rights
Your statutory rights remain in force
The terms on this website are intended to explain our service process and do not replace or limit mandatory rights under Estonian or applicable EU consumer law.
Complaints about a service
If you believe a service does not conform to what was agreed, contact IntelligentTech first. Include your name, contact details, booking or service date, the issue and the solution you are requesting. Under Estonian consumer guidance, a consumer can make a claim concerning a service within two years of receiving the service, subject to the applicable legal rules.
Written consumer complaints are handled within the time required by Estonian law. The Estonian Consumer Protection and Technical Regulatory Authority (TTJA) states that the trader must respond to the consumer's complaint within 15 days.
Consumer Disputes Committee
If you have first complained to us and the dispute cannot be resolved, an eligible consumer may apply to the Estonian Consumer Disputes Committee, an independent body that resolves disputes between consumers and traders registered in Estonia.
Distance-service withdrawal
Consumers generally have a 14-day right to withdraw from a distance service contract, subject to the rules and exceptions for early or completed performance. See our Cancellation & Withdrawal page.
Contact IntelligentTech
hello@intelligent-tech.online · +372 5467 6556
IntelligentTech OÜ, registry code 17288525
Harju maakond, Saue vald, Vatsla küla, Vatslaoru AÜ 44, 76915, Estonia.